Rio Lounge Event Furniture Hire – achieving consistently high standards
Providing our customers with the highest quality event furniture hire service is not just about getting the furniture to the venue on time. Ensuring that each and every piece you hire is always clean, fresh and in immaculate condition is essential. As a business we thrive on customer referrals and repeat bookings, so it’s therefore important that we get this right every single time. Customers tell us that the cleanliness of our furniture consistently exceeds expectations. So, read on to find out more about the processes we have in place to ensure that your hire furniture always looks stunning.
What happens when furniture returns to the warehouse after hire?
First of all, the delivery crew place the furniture in a holding area. Next, staff thoroughly inspect the items to establish how much cleaning, maintenance or damage repair is needed.
Keeping our faux leather hire furniture perfect
Faux leather pieces such as our Ana Mandara Sofa Modules and Ocean Daybeds are wiped clean and inspected for damage. Discovering irreparable damage such as cigarette burns or stiletto heel holes means the item is put aside and later sent off to our upholsterer for re-covering. The team then wrap cleaned, undamaged furniture in polythene and return it to the warehouse, ready for the next job.
Clean fresh cushions for every hire
Cushion covers are removed and washed after every single hire. Washing covers regardless of their return condition ensures that they’re fresh and fragrant ready for the next customer! Often, especially when sofas have been hired for outdoor parties, cushion covers come back stained with mud, red wine, raspberry coulis, and all sorts of unidentifiable things! Fortunately, our expert laundry team are on hand who know all the stain removal hacks!
Gleaming glass and mirror cubes
Ensuring that all our glass surfaces are clean and shiny is also really important. Each and every Marrakesh Sofa Set and Bulgari Sofa Set comes with a glass-topped table, which must be sparkling and smear-free for every hire. Likewise, cleaning mirror cubes until they dazzle in the sunlight is a must! Inevitably, hiring glass items means that breakages do occasionally happen. Guests do sometimes take having a ‘smashing’ time at a party just a little too literally! Taking care of our glass repairs for many years, our local trusted supplier, Dunstable Glass are our go-to guys for glass emergencies.
Ensuring rattan stays clean and crisp
Customers love our range of rattan furniture; it’s our most popular outdoor furniture hire range. However, being constantly in transit and in heavy use, can take its toll, if furniture is not properly maintained. Warehouse staff re-spray the rattan sofas with specialist paint on average every 6-8 weeks. As a result, the finish stays pristine and the furniture stays VIP-ready!
What do our customers say about our event furniture hire?
‘…..the furniture hire items were all in tip-top condition…..’
‘….the sofas were lovely and clean…..’
Check out our full testimonials page here. Listening to our customer feedback is important as we strive to be the very best we can be. Motivating the team when they’ve done a great job and also highlighting any areas for improvement is all really valuable.
Want to read more about how we source our furniture? So, why not read our blog on ethical manufacturing here.
Interested in our event furniture hire and want to know more? Why not browse our website and add products to your quote. Don’t forget to ‘check out’ and we will get back to you with a detailed quote within one working day. Alternatively why not call our team during office hours on 0845 46 77483, or click here to send an email.