February 27, 2020
Meet the Rio Lounge event furniture hire company team!
We talk a lot in our news blog about amazing events and gorgeous furniture products. But what about those people behind the scenes, who make our event furniture hire company run smoothly? It’s always nice to be able to put faces to names, so, in this feature we take a look at some of the key staff that make Rio Lounge one of the UK’s top event furniture hire specialists.
Rio Lounge – event furniture hire company: our delivery crew
Our crew are the lifeblood of the company. Not only do they ensure that the right furniture gets to where it needs be on time, (and taken away again), but they are also the ‘face’ of Rio Lounge, as they are usually the only staff members that our clients actually see!
Chris heads up our crew. A member of the Rio Lounge team since 2015, he receives consistently glowing feedback from clients. Customers tell us about his professionalism, friendliness, and proactive and helpful nature.
A perfectly organised warehouse
Prior to last year, the organisation of the warehouse had been managed by the delivery crew. However, 2019 saw a sharp upturn in the number of bookings, so it was time to recruit a full-time warehouse manager. This needed to be someone with exceptional organisational skills and a good understanding of our in-house processes. Having worked for us previously as a member of the delivery crew, Gary was a natural choice for the role. Gary does still get out on the road too, so you may well meet him if you book furniture hire with us.
Our magical cleaning fairies
As an expert in making all sorts of stains disappear, Jackie is nicknamed our magical cleaning fairy! Jackie has been with us since 2018, and heads up our cleaning team. When you hire from Rio Lounge, you can be assured that you receive beautiful clean furniture each and every time. Faux leather items will arrive gleaming white, whilst fabric cushions will always be fresh and fragrant! The fact that we receive consistently excellent client feedback on the condition and cleanliness of our furniture tells us that Jackie is doing a fantastic job!
Our office – ensuring great service right from the very first enquiry
We believe that great service from an event furniture company should start from the very first contact. Natalie is our office manager and joined the world of furniture hire back in 2014, having previously worked in a law firm. Natalie has that ideal combination of being fun and friendly, but also super-organised. She has multi-tasking down to a fine art; putting customers at ease on the phone, whilst keeping the rest of the office running like clockwork!
Meet the rest of our team….
To check out the rest of the Rio Lounge furniture hire team, make sure you have a look at our team page.
We’re now getting ready for our forthcoming busy spring/summer season of events! So if you’re looking for event furniture hire, don’t put it off too long! Our office hours are Monday-Friday 9.30am-5pm; but, even when we are not in the office, we have call answering on hand 24/7 to take messages. So you can call us on 0845 46 77483 at any time of day or night. Or, you can email us by clicking here.