Terms & Conditions

  1. The Hirer is responsible for the safe keeping and maintenance of the equipment in good condition whilst in their possession.
  2. During the period of hire, the Hirer is solely responsible for the hire goods and must insure against all risks.
  3. In the event of any equipment requiring repair as a result of the Hirer’s negligence, misuse or abuse, then the hirer shall bear the cost of any such repair.
  4. In the event that the goods are damaged beyond economical repair, or are lost, the hirer shall bear the full write off cost.
  5. Write off costs for each product are available upon request.
  6. Rio Lounge reserves the right to substitute any goods for appropriate alternatives in the event that the actual goods quoted for are not available.
  7. Rio Lounge will endeavour wherever possible to ensure that pre-agreed delivery and collection times are adhered to. However Rio Lounge cannot accept responsibility for late deliveries or collections, due to any unforeseen circumstances.
  8. You authorise us to use publicity/photographs from your event within our marketing channels (website, emails, leaflets, social networking channels).
  9. Rio Lounge accepts no responsibility for any injuries or claims whilst using and hiring Rio Lounge furniture or equipment.
  10. You will indemnify us against any and every expense, financial loss, claim or proceedings whatsoever or damage to or loss of property arising out of the delivery, use, non-use, collection or return of the equipment or any part of it.
  11. Settlement of the account is strictly prior to delivery unless otherwise agreed in writing by Rio Lounge. 100% of the agreed price must be forwarded with the Hirer’s order, 10 days for cheques, 2 days for BACS payment prior to hire commencement.
  12. Our customers are our first priority. If you have any problems with this document, please ask us about it.